Veterinary IT Support for Central PA Animal Hospitals
Veterinary IT Support for Central PA Animal Hospitals
VETERINARY IT SUPPORT FOR CENTRAL PA ANIMAL HOSPITALS
A full waiting room, a dog on the table, and the X-ray PC won’t talk to the practice software. Clinics call us so the team can get back to patients.
WHAT CLINICS NEED FROM IT
THE PIMS SERVER
AVImark and Cornerstone run on a local server. We keep it backed up and reachable from every exam room and second location.
AFTER-HOURS COVERAGE
Urgent and emergency clinics never close. After-hours coverage depends on your service plan.
PHONES THAT NEVER DROP
3CX call routing, overflow and texting set up for a busy front desk.
LAB AND IMAGING LINKS
IDEXX and other device connections checked after every update.
CARD PAYMENTS AND SHARED PCS
Locked-down exam room workstations and front-desk phishing training.
WHEN THE FRONT DESK PHONES STOP
A vet clinic runs on its phones, its practice software and its imaging. If the phones drop at 8 a.m. or the X-ray PC can’t talk to the server, appointments back up fast. We support the front desk, the exam rooms and the imaging stations together so one call fixes the problem.
- Phone systems with call queues for busy mornings
- Imaging and X-ray workstation support
- Cornerstone, AVImark or ezyVet servers backed up
- Reminder texts and email that reach clients
SOFTWARE WE SUPPORT IN CLINICS
PRACTICE MANAGEMENT
AVImark, Cornerstone, ezyVet, Neo, ImproMed, Pulse, Shepherd, Digitail, Provet Cloud, Vetspire, DaySmart Vet, NaVetor
LABS AND DIAGNOSTICS
IDEXX VetConnect PLUS, IDEXX Web PACS, Antech, Zoetis, Heska, Abaxis
PAYMENTS AND CLIENT MESSAGES
ezyVet Payments, Cornerstone Payments, Vello
PHONES
3CX
We support the computers, network, logins and backups these programs run on, and we work tickets with the software vendor when the problem is on their side.
WHAT WE COVER IN A CLINIC
PHONES
VoIP phones, hold queues and after-hours routing to your emergency line.
PRACTICE SOFTWARE
Workstations and servers for your practice management system.
IMAGING
Digital X-ray and ultrasound PCs connected and backed up.
CHECKOUT
Card terminals and receipt printers on a secure network.
QUICK ANSWERS
Yes. We call them and stay on until it is fixed. Running an overnight or 24/7 hospital? See our emergency animal hospital page.
We restore from backup onto standby hardware as fast as the hardware allows.
Yes, through 3CX.
Security first
Every managed client gets our layered security stack.
GET YOUR CLINIC RUNNING SMOOTHER
Tell us how many exam rooms and front desk stations you have.
Or call 717-516-0600