IT for Animal Hospitals and Emergency Pet Care
IT for Animal Hospitals and Emergency Pet Care
IT SUPPORT FOR EMERGENCY AND 24/7 ANIMAL HOSPITALS
An emergency hospital never closes, so there is no good time for the network to fail. At 2 a.m. the ER team needs the treatment sheets, the lab results and the X-ray images in front of them. We build the network and backup plans around that.
- Redundant internet for cloud practice software
- Imaging, PACS and lab connections monitored
- After-hours coverage based on your service plan
WHAT GOES WRONG AT 2 A.M.
INTERNET LOSS
Cloud systems like ezyVet and Covetrus Pulse keep running through a power cut only if the building still has internet. One circuit is not enough.
IMAGES NOT ARRIVING
An X-ray or ultrasound that does not reach PACS means the doctor waits or re-shoots.
LAB RESULTS STUCK
In-house analyzers and reference lab links can stop sending results to the record without anyone noticing.
SHARED STATIONS
Treatment area PCs are used by many people on many shifts. Shared logins and open sessions put records at risk.
WHAT WE KEEP RUNNING
TREATMENT AREA
Shared PCs and tablets with fast user switching.
IMAGING
DR panels, ultrasound and PACS workstations connected.
LAB LINKS
Analyzer and reference lab connections watched for failures.
NETWORK
Two internet lines, battery backup and full building Wi-Fi.
HOSPITAL SYSTEMS WE SUPPORT
PRACTICE SOFTWARE
ezyVet, Covetrus Pulse and AVImark, IDEXX Cornerstone and Neo.
IMAGING
Digital radiography, dental X-ray, ultrasound and PACS such as IDEXX Web PACS.
LABS
IDEXX and Antech in-house analyzers and reference lab connections.
COMMUNICATION
Phones, paging and client texting for referrals and updates.
Software vendors support their applications. We support the network, workstations and devices between them, and we call the vendor with you when needed.
DIFFERENT FROM A DAY PRACTICE
A general practice can close for an afternoon to replace a switch. An emergency hospital cannot. We schedule work around shift changes, keep spare network gear on hand and test the backup internet line before you need it.
- Work scheduled around overnight shifts
- Spare switches and access points ready
- ICU and treatment Wi-Fi coverage checked
- Downtime plan reviewed with your team
OUR PLAN FOR AN OUTAGE
01
FAILOVER
A second internet line takes over for cloud records.
02
POWER
Battery backups on the network gear and key PCs.
03
PAPER BACKUP
A written downtime plan so the ER keeps charting.
04
CATCH UP
Help reconciling images, labs and charges afterward.
QUICK ANSWERS
Our veterinary clinic page covers daytime general practice. This page is for hospitals open overnight or 24/7, where outages hit patient care directly.
Yes. Our office hours are Monday to Friday, 8 to 4:30, and emergency help is available after hours. Call 717-516-0600.
Cloud software still needs internet, Wi-Fi, working PCs and connected imaging and lab equipment. That is what we handle.
Yes. We support hospitals with ER, surgery, ICU and specialty services.
Security first
Every managed client gets our layered security stack.
PLAN FOR THE NIGHT SHIFT
Walk us through your treatment area, imaging and lab setup. We will show you where a single failure could stop care.
Or call 717-516-0600
