AccountEdge Hosting and Support
AccountEdge is small-business accounting software for Mac and Windows, descended from the long-running MYOB line. It handles general ledger, invoicing, payables, inventory and payroll, and some versions can be used by several people over a network or hosted connection. Bluetek installs and supports AccountEdge for Central PA offices.
What it is
AccountEdge Pro is desktop accounting software that stores your company file locally, with an optional hosted option for remote access. It’s popular with long-time users, especially Mac offices, who prefer local data and a one-time workflow over browser-based accounting.
Typical small-business use
Bookkeepers and owners use AccountEdge for invoicing, bills, bank reconciliation, inventory and payroll. In multi-user offices, the company file lives on a shared computer or server and staff connect at the same time.
Problems we fix
We fix company files that won’t open, multi-user connections that fail, slow performance over the network, printing and form problems, failed updates and files damaged by improper shutdowns. We also move AccountEdge to new computers without losing data.
Licensing quirks
AccountEdge licenses are tied to the version and number of users, and some features, like payroll tax tables and hosting, depend on a current subscription. Moving to a new computer can require deactivating the old one first. We check your license and plan upgrades.
Backups
The company file is your books. We back it up nightly with our standard backup tools and test restores, not just the built-in backup reminder.
Multi-user setup
We set up a reliable host computer or server, configure sharing and firewall rules and make sure every user connects to the same file.
Remote access
If staff work from home, we set up secure access that doesn’t risk corrupting the file.
Upgrades
We back up, upgrade the host and clients together and verify reports before you go back to work.
Working with your accountant
We help you send files to your accountant safely, without email attachments.
How it fits our stack
AccountEdge runs on Macs and PCs we manage, with patched systems, encrypted drives and tested backups.
Year-end and tax time
Closing the year and running payroll forms are the moments when AccountEdge problems hurt most. We make sure updates and tax tables are installed ahead of time, take an extra backup before you close the year and stand by in case the file misbehaves.
Stuck on an old version?
Old versions may not run on current macOS or Windows. We test compatibility before you upgrade the operating system, so the books aren’t locked behind an update.
Common questions
Can you move AccountEdge to a new computer?
Yes, including license activation and data.
Why won’t our company file open?
It may be damaged or locked. We help recover it.
Can several people use AccountEdge at once?
Yes, with a multi-user setup.
Do you back up AccountEdge?
Yes, nightly, with tested restores.
Can we use it from home?
Yes, with a secure remote setup.
Does AccountEdge run on Mac?
Yes, on Mac and Windows.
Bluetek has supported Central PA businesses since 2008. Call 717-516-0600, Monday to Friday, 8 to 4:30, and managed clients can get emergency help after hours. Your Partner for Trust, Service, and Long-Lasting IT Success.