Printer and Copier Support
Printer and Copier Support
PRINTER JAMMED AGAIN? SCANS NOT SHOWING UP?
The copier won’t scan. The printer fell off the network again. You’re waiting days on the dealer, and they say it’s a network thing. Meanwhile your team can’t get work out the door.
That’s where we come in. Bluetek fixes the network side of your printers and copiers: drivers, scan to email, scan to folder, secure printing and firmware, for every major brand. Your copier dealer still handles toner, parts and the lease. We work with them, so you’re not stuck in the middle.
We support the printers and copiers you already have: Brother printers and label printers, Canon imageRUNNER ADVANCE, Konica Minolta bizhub, Kyocera ECOSYS and TASKalfa, Sharp MX, Xerox VersaLink and AltaLink, and HP LaserJet and DesignJet plotters. Whatever the brand, you get drivers that work, scan to email and scan to folder that keep working, and secure printing. Your copier dealer keeps toner and parts, and we handle the network side.
Call 717-516-0600, book a 30-minute fit call, or tap Chat Now.
- Printers that stay online
- Scans that land where they should
- One call. We deal with the dealer.
SOUND FAMILIAR?
SCAN TO EMAIL STOPPED
A Microsoft 365 security change and suddenly the copier can’t send. We move it to a supported method so your scans go out again.
PRINT JOBS GO NOWHERE
Windows updates knock drivers and print queues out of sync. We fix them so the page actually comes out.
ONLY ONE PERSON CAN PRINT
New printer, one PC that works. We push it to every PC and Mac that needs it, automatically.
PRINTER KEEPS GOING OFFLINE
Usually a changing IP address or Wi-Fi. We give it a fixed address so it stops disappearing.
WHATEVER IS IN YOUR OFFICE, WE KNOW IT
OFFICE PRINTERS
HP LaserJet and Brother printers on the network.
COPIERS
Xerox, Kyocera, Canon, Konica Minolta and Sharp multifunction copiers.
PLOTTERS
HP DesignJet and similar large format printers.
LABEL AND RECEIPT
Label printers and receipt printers for front desks and shipping.
Toner, parts and the lease stay with your copier dealer. We handle the network, scanning, drivers and user setup, and when it’s a hardware fault, we call the dealer so you don’t have to.
WHO CALLS US
ACCOUNTING
Scanning invoices into QuickBooks.
ENGINEERING AND CONSTRUCTION
Plotters and plan sets.
MEDICAL
Label printers and ID scanners.
OFFICES
Shared copiers on every floor.
SCANS IN THE RIGHT PLACE. COPIER LOCKED DOWN.
Scans land in the right SharePoint folder, inbox or accounting system with no extra steps, and keep working after password and security changes.
Your copier is a computer on your network. We change default admin passwords, lock down the admin panel, keep firmware current and put printers on their own network, so it isn’t the open door into your office.
- Scan profiles by department
- Secure print with PIN or card release where supported
- Default admin passwords changed
- Firmware kept current with your dealer
WHEN A PRINTER STOPS, HERE IS WHAT HAPPENS
01
ISOLATE
We find out fast if it’s one person, one PC or everyone.
02
FIX
We reset the queue, drivers or scan settings.
03
DEALER
Hardware fault? We call your dealer for you.
04
DOCUMENT
We write down the fix so it stays fixed.
QUICK ANSWERS
Your dealer handles parts and toner. We handle network, scanning and drivers.
Often Microsoft’s authentication changes. We move you to a supported method.
Brother, Canon, Konica Minolta, Kyocera, Sharp, Xerox and more.
Yes, with PIN or card release where the device supports it.
Usually a changing IP address or Wi-Fi. We fix it.
Yes, with a neutral review before you sign.
DONE FIGHTING THE PRINTER?
Tell us what’s in your office and what keeps breaking. We’ll take it from there.
Or call 717-516-0600
