Manufacturing IT Support in Central PA

      
 Excellent5.0113 reviews
 5.0
 Excellent113 reviews
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   paulette Fehl 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I love Blue Tek !  Ethan helped me and was excellent. He explained things to me so I could understand what he was saying. I have always had great service with Blue Tek!
Ginny
  
 
     Posted on Google  
   
   Anderson Car Washes 
 13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wow, talk about great service! Our site was down after a water leak damaged some of our IT equipment and he was able to help me bypass the damaged part and get back open. Many thanks!
  
 
     Posted on Google  
   
   Meryl Wolfe 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Bluetek IT is the best! We are so thankful for their help keeping us up running.  Eric Rankin has been so kind and patient helping troubleshoot and fix our tech. Thank you!!!
  
 
     Posted on Google  
   
   Nichole Hackenberry 
 18 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Eric Rankin is amazing!!!
  
 
     Posted on Google  
   
   Robert Pujia 
 25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at Bluetek has always been extremely helpful with our IT solutions.  Ethan in particular is always on the ball.
  
 
     Posted on Google  
   
   Leslie Bryan 
 26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Eric made connecting to the printers a breeze!
Thank you
  
 
     Posted on Google  
   
   Kyle Nornhold 
 27 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Bluetek IT Solutions is the best around! After a year and a half with our previous IT company—and being told my laptop was “too new” to connect to our existing printer—Eric at Bluetek had my new computer set up and connected to the same printer quickly and with no issues.

Eric was knowledgeable, responsive, and made the entire process easy. Sam was also great to work with and very helpful throughout the process.

If you’re looking for a reliable IT company in Mechanicsburg, PA for business IT support, computer setup, networking, or troubleshooting, I highly recommend Bluetek IT Solutions. They’re responsive, easy to work with, and most importantly, they actually get your IT issues fixed!
  
 
     Posted on Google  
   
   brian largent 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Professional, responsive, and excellent leadership. Can’t recommend enough.
  
 
     Posted on Google  
   
   Red Baron 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +4
Red Baron Aviation has relied BlueTek IT Solutions for over a decade. From our first website, to customized solutions that help us manage a fleet of aircraft for our customers. We simply could not do what we do everyday without the support Sam and his team. Aviation has little room for error and downtime costs. BlueTek is the only company we trust for all or technology needs.
  
 
     Posted on Google  
   
   Rich Robertson 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +2
I can’t speak highly enough about Sam and the team at BlueTek. As the owner and operator of a Comprehensive Marine Services company I have technicians in the field often many miles from the shop and every day I depend on my IT equipment to get our customers “Back on the Water Fast!” BlueTek provides a comprehensive IT solution that is 100% responsive, 99% reliable, and their the competitive prices are priceless to keeping Erie Surf and Ski Inc running!
  
 
 
  
 
 
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Manufacturing IT Support in Central PA

MANUFACTURING IT SUPPORT IN CENTRAL PA

When the CNC programming PC dies on second shift, the whole floor waits. We support machine shops, fabricators and plants where downtime is counted in parts not made.

WHERE MANUFACTURERS GET HURT

RANSOMWARE

Manufacturers are a top target. Huntress and ThreatLocker on every PC, with Cove backups kept offline.

FLAT NETWORKS AND OLD WINDOWS

Office, floor and machines on separate VLANs, so a legacy CNC PC is not one click from email.

VENDOR REMOTE ACCESS

Machine vendors get their own logged access, switched off when the job is done.

ERP MOVES

Server, network and data support while you move from E2 to JobBOSS² or another system.

CUSTOMER QUESTIONNAIRES

We help answer the technical sections accurately.

KEEPING THE FLOOR SEPARATE FROM THE OFFICE

Machines on the shop floor often run old Windows versions that can’t be patched without breaking the controller software. We put them on their own network segment, limit what can reach them, and keep spare images ready so a failed floor PC is back in hours instead of days.

SOFTWARE WE SUPPORT FOR MANUFACTURERS

JOB SHOP ERP

JobBOSS², E2, Global Shop Solutions

MID-MARKET ERP

Epicor Kinetic, SYSPRO, Plex, DELMIAWorks, QAD, Business Central, Acumatica, NetSuite, Odoo

MRP AND INVENTORY

Fishbowl, MRPeasy, Katana

ACCOUNTING

QuickBooks, Sage, Right Networks hosting

CAD/CAM AND DESIGN

GibbsCAM, Cabinet Vision

SHOP FLOOR AND REPORTING

ECI MES, Tractivity, Power BI

We support the computers, network, logins and backups these programs run on, and we work tickets with the software vendor when the problem is on their side.

WHAT HAPPENS WHEN A FLOOR PC FAILS

CALL COMES IN

Your lead calls 717-516-0600 and talks to a tech.

REMOTE FIRST

Most problems get fixed over a remote session.

SWAP IF NEEDED

Dead hardware gets its image restored from Cove onto a replacement.

ROOT CAUSE

We write up what failed so it does not repeat.

WHAT WE SUPPORT IN A PLANT

FLOOR PCS

Controller PCs, label printers and barcode scanners kept running between shifts.

SEGMENTED NETWORK

Floor equipment kept away from email and web traffic.

ERP AND MRP

Servers for systems like Epicor, JobBOSS or E2 backed up and monitored.

ENGINEERING

SolidWorks and CAM workstations sized for big models.

QUICK ANSWERS

Will you touch our CNC PCs?

Yes, carefully. We isolate them and lock them down when the controller software cannot move to a newer OS.

Do you work second or third shift?

Tell us your shift pattern on the fit call. After-hours coverage depends on your service plan.

Do you support our ERP?

We support the servers, network and access it runs on and work with your ERP vendor.

Security first

Every managed client gets our layered security stack.

Cybersecurity Compliance help Cyber insurance checklist

SEE IF WE FIT YOUR PLANT

Bring your shift schedule and a list of the machines that cannot go down.

Or call 717-516-0600