How Much Does Managed IT Cost?
How Much Does Managed IT Cost?
HOW MUCH DOES MANAGED IT COST?
Every business owner asks this first, and the honest answer is that it depends on a handful of things. This guide explains what those things are so you can compare quotes on equal terms.
- The factors that drive managed IT pricing
- What to compare between quotes
- Questions to ask before you sign
WHAT DRIVES THE PRICE
USERS AND DEVICES
Most providers price per user or per device. More people and machines means more to manage.
SECURITY LEVEL
Managed EDR, email filtering, backup and training add protection and cost.
COMPLIANCE
HIPAA, FTC Safeguards or NCUA work adds documentation and reviews.
ONSITE NEEDS
Sites that need frequent hands-on help cost more to support than remote-only offices.
WHAT TO COMPARE BETWEEN QUOTES
WHAT IS INCLUDED
Help desk, onsite visits, projects, after hours and vendor management. Ask what costs extra.
SECURITY TOOLS
Which tools are included and who watches the alerts.
BACKUP
What is backed up, how long it is kept and whether restores are tested.
TERMS
Agreement length, notice period and what happens to your data if you leave.
A low monthly number can hide extra charges for onsite work, projects or security tools. Compare the full picture.
COSTS THAT DO NOT SHOW UP ON A QUOTE
Downtime, lost data, a ransomware event or a failed audit cost far more than the monthly bill. Weigh those risks along with the price.
- Hours lost when systems are down
- Staff time spent fixing IT
- Insurance premiums and requirements
- Replacing equipment that was never planned
HOW TO GET A FAIR QUOTE
01
LIST
Count users, computers, servers and locations.
02
DESCRIBE
Note your software, compliance rules and pain points.
03
ASK
Request a written list of what is and is not included.
04
COMPARE
Line up quotes on the same terms, or ask an AI tool to compare them side by side.
PRICING MODELS YOU WILL SEE
PER USER
One price per person covering their devices.
PER DEVICE
A price for each computer and server.
TIERED
Bronze, silver, gold style packages.
BREAK-FIX
Hourly billing when things break.
QUICK ANSWERS
Hourly break/fix support is $150 per hour. Core is $35 per user per month, with technician labor billed hourly when used. Boost is $150 per user per month for 1–4 users and includes unlimited remote support. Premium is $150 per user per month plus $150 per managed server per month, with a 5-user minimum. See our pricing page for what each plan includes.
Often, compared with the full cost of an IT employee plus their tools. It depends on your size and needs.
Ask any provider. Many include small work and quote larger projects separately.
Paying hourly when something breaks, with no ongoing monitoring or maintenance.
Strategic planning is priced separately from managed IT. See our vCIO services page for how it works.
GET A QUOTE FOR YOUR BUSINESS
Tell us your users, devices and locations. We will give you a clear written quote.
Or call 717-516-0600
