AUTOELEVATE SALES, SETUP AND SUPPORT

AutoElevate, part of CyberFOX, removes standing local administrator rights from staff computers while still letting users get approved admin tasks done. When someone needs elevation, AutoElevate checks rules and either approves it automatically or sends the request to a technician. Bluetek deploys and manages it for Central PA clients.

Why admin rights matter

Most ransomware and malware needs admin rights to do serious damage. When a user with admin rights clicks a bad link, the attacker inherits those rights. Removing them is one of the most effective security steps a small business can take, and insurers and CMMC both ask about it.

How it works for staff

Users work as standard accounts. When an installer or tool asks for admin access, AutoElevate pops up a request. Trusted, pre-approved software elevates instantly. Anything else goes to our technicians, who approve or deny from a phone app, often in under a minute during business hours.

Typical small-business use

Engineering firms that install plugins, accounting offices that update tax software, and medical offices with vendor tools all benefit. AutoElevate lets them stay productive without the risk of everyone being an admin.

Problems we fix

We build rules for your common software so routine updates approve automatically, handle requests quickly and clean up machines where hidden local admin accounts were left behind. We also rotate local admin passwords.

Licensing quirks

AutoElevate is licensed per endpoint and sold through MSPs. Servers and workstations both count, and rules can be shared across clients or tuned per company. We keep device counts current as machines come and go.

Rolling it out

We start in audit mode to see what needs elevation, build rules, then remove admin rights in stages with a heads-up to staff. The cutover is usually painless.

Audit trail

Every elevation is logged with who asked, what ran and who approved it, which helps with compliance and incident investigations.

How it fits our stack

AutoElevate complements ThreatLocker and Huntress. Standard user accounts shrink the attack surface, allowlisting blocks unknown software and EDR watches for anything that slips through.

Just-in-time technician access

AutoElevate can also give our technicians temporary admin access to a machine for a support task, then remove it automatically. No shared admin password sits on your computers waiting to be stolen.

Reporting

Monthly reports show which computers had admin rights removed, which requests were made and how fast they were handled.