IT for Auto Repair Shops and Dealers
IT for Auto Repair Shops and Dealers
IT SUPPORT FOR AUTO REPAIR SHOPS AND DEALERS
A repair shop needs the service writer’s PC, the bay tablets and the repair information online all day. A dealer also has customer financing data that falls under the FTC Safeguards Rule. We keep the shop running and the customer data protected.
- Shop management and repair info systems
- Bay Wi-Fi and tablets
- FTC Safeguards Rule support for dealers
WHAT WE COVER
SERVICE DESK
Writer PCs, printers and payment terminals.
BAYS
Tablets, scan tool laptops and Wi-Fi.
CUSTOMER DATA
Protection for financing and customer records.
CAMERAS
Lot and building cameras installed and supported.
WHAT SLOWS A SHOP DOWN
WRITER PC DOWN
When the service desk can’t open repair orders, cars stack up in the lot.
BAY WI-FI
Thick walls and lifts block Wi-Fi. Techs can’t pull up diagrams or inspections.
FINANCING DATA
Dealers that arrange financing are covered by the FTC Safeguards Rule.
PHISHING
Fake parts invoices and payment requests target the front office.
SHOP SOFTWARE WE SUPPORT
SHOP MANAGEMENT
Tekmetric, Shopmonkey, Mitchell 1 Manager SE and others.
REPAIR INFO
ALLDATA, Mitchell 1 ProDemand and OEM sites.
DEALER SYSTEMS
CDK, Reynolds and Reynolds and Dealertrack.
DIAGNOSTICS
Scan tool laptops and OEM programming stations.
Your software vendors support their programs. We handle the PCs, network and Wi-Fi in the office and bays.
A NETWORK THAT HANDLES THE SHOP
Shops have scan tools, programming laptops, bay tablets, cameras and customer Wi-Fi all on one site. We separate them so a guest phone in the waiting room can’t reach the service desk, and we place access points where the lifts and walls allow.
- Separate shop, office and guest networks
- Access points placed for the bays
- Cameras on their own network
- Backups of shop data
HOW WE HELP DEALERS WITH SAFEGUARDS
01
ASSESS
Review where customer data lives.
02
PROTECT
MFA, encryption and access limits.
03
MONITOR
Watch devices and logins for threats.
04
DOCUMENT
Records for your written security program.
QUICK ANSWERS
It mainly applies to dealers that finance or lease vehicles. Repair shops still benefit from the same basic protections.
We support the PCs, network and security around them. The DMS vendor supports the application.
Yes. We place access points for the space.
Yes. We install cameras from UniFi, Verkada, LTS and others.
Security first
Every managed client gets our layered security stack.
KEEP THE BAYS MOVING
Tell us about your shop or dealership. We will show you where trouble usually starts.
Or call 717-516-0600
